Family Support & Supervision Service

Our specialist family support, supervision and assessment services help children maintain and develop safe, meaningful relationships with parents, family members and other significant people in their lives. Family time can be emotionally complex, particularly where there has been trauma, separation, safeguarding concerns or court involvement, so our approach is grounded in empathy, professionalism and a clear understanding of attachment.

We work in partnership with local authorities, courts, social workers and wider professionals to provide reliable, high-quality supervision that prioritises the safety and wellbeing of the child whilst supporting positive family relationships wherever possible.

Our experienced staff can supervise contact within family homes, hospitals, community settings and other agreed venues. We recognise that every family situation is different, and therefore tailor our approach to the specific requirements of the child's care plan, court directions, risk assessments and local authority expectations.

Our practitioners understand the importance of objective and evidence-based recording. Following each session, comprehensive reports are produced detailing observations, interactions, strengths, areas of concern, and any significant events. Reports are shared promptly with the allocated social worker and can be used to inform care planning, reviews, assessments and court proceedings where required.

Throughout our work, we focus less on behaviour in isolation and more on the experiences, emotions and relationships that sit behind it. This enables us to capture a balanced picture of family interactions, recognise progress, and identify areas where additional support may be beneficial.

Depending on the objectives of the placement or assessment, we can provide:

Whether providing contact supervision in a hospital, supporting family time in the community, or undertaking observations within the family home, our focus remains on ensuring children feel safe, respected and supported whilst providing professionals with clear, accurate and meaningful information. Through a balanced, child-centred approach, we help families and professionals work towards the best possible outcomes for children.